We can delivery to anywhere in the UK and we charge a flat rate of £4.50 to deliver orders with the Royal Mail. You can expect your order to arrive within 5 working days. For next-day deliveries, we charge a flat rate of £8 with the Royal Mail. For next-day delivery, orders must be placed before midday and will require a signature.
We are happy to deliver BARE items all over the world for £10.00 within Europe and £15.00 internationally elsewhere. Please be aware that our postage fee does not cover any handling or customs charges. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.
Returns & Exchanges
Due to the nature of the garments we are unable to offer refunds or exchanges on briefs or thongs.
If an item that you have ordered is faulty, please contact our customer care department on firstname.lastname@example.org and the item will be replaced at no cost to you.
Products must be returned in a new and unworn, untarnished condition in their original packaging with all tags intact within 14 days of purchase.
- The customer is responsible for all return shipping charges and we recommend that you use a traceable carrier or courier for returns and exchanges. Please retain your proof of postage as we cannot accept responsibility for goods lost in transit.
- Please note that if we are sending an item outside of the UK, our postage will not cover Customs Charges- you will need to pay this on arrival.
- Once we have received your returned or exchanged garment in our studio, please allow up to 14 days for our team to process your request. It is unlikely, but in some circumstances, refunds may take up to 28 days to arrive in your bank account.